Terms & Conditions


By using this site you are acknowledging that you have read and agree with the following terms and conditions. These terms and conditions may be changed or added to at any time.

All Emma Habbeshon jewellery is hand-made, bearing the hallmark of the London Assay Office. This guarantees the purity of the precious metals, indicating the quality of the metal, the year of manufacture and the maker’s mark.

Each piece is individually hand-made, so there might be slight variations in colour and form. The photographs and product descriptions on this website are as accurate as possible, but colour representation might not be exact due to differences between computer monitors and browsers. Stated dimensions are accurate within reason.


Orders

When ordering an item from the online shop, if an item is listed as ‘in stock’ it will be despatched to the buyer within 3 – 4 working days.

Back orders for items which are ‘out of stock’ require a turnaround time of 2 – 4 weeks (depending on the amount of work involved in the item), after which the item will be dispatched within 3 – 4 working days.

If for any reason your order will take longer to complete, Emma Habbeshon will email you an estimated dispatch time or offer you a full refund if this is not acceptable.

If you require an item urgently for a special date or occasion, please contact Emma and she will try her best to accommodate your requirements.

Jewellery displayed on the website gallery pages (and not in the shop) may be available made to order.

If you would like to discuss a special order or bespoke commission please get in touch with Emma using the contact form. A commissioned design must be signed-off by the client and a deposit of 50% must be paid before work can commence. Delivery time and shipping details will be agreed with the client.

Emma Habbeshon reserves the right to refuse any order.


Prices and Payment

Prices shown on the website are in GBP (British Pounds Sterling).

Prices may be changed at any time without prior notice.

Prices charged to overseas customers will be subject to the exchange rate applied by the customer’s credit/debit card. The customer is responsible for any import duty and/or taxes at the point of entry into the destination country.

Emma Habbeshon does not currently add UK Sales Tax (VAT).

All payments are handled securely by PayPal and can be made using all major debit and credit cards. If you would rather pay by another method, such as, personal cheque (UK only) or bank transfer, please contact Emma by email or using the contact form provided on the website.


Cancellations

Orders made from the online shop can be cancelled at any time up to the date of dispatch.

Items of jewellery from the gallery (not bought through the online shop) and made to order may be cancelled or amended within 3 days of making the order.

Cancellations or amendments must be made in writing (by email or via the contact form provided on the website).

Commissioned pieces cannot be cancelled or refunded after the design has been signed-off, a deposit paid and work has commenced.


Copyright

Emma Habbeshon retains copyright of all designs, photography, text and other contents of this website. Any reproduction in whole or in part of this website is strictly prohibited without prior written permission.